Available exclusively in the Enterprise Admin Portal
Overview
Mod View is a new suite of moderation and oversight tools now available to all Enterprise partner administrators. Accessible directly from your branded administration portal, Mod View gives your team a deeper, real-time window into participant activity — and the controls needed to keep your challenge community safe, constructive, and on track.
This is an Enterprise-only feature and is not visible to or accessible by challenge participants. It is available exclusively to authorized administrators through your organization’s dedicated admin portal.
How to Access Mod View
Log in to your branded Enterprise Admin Portal and navigate to the Mod View section from your dashboard. From there, you will see a live feed of challenge activity across your account, with moderation controls available for each item.
If you do not see Mod View in your portal, please contact our concierge team for assistance.
What’s Included
Discussion Post Oversight
Administrators can view all participant-submitted discussion posts across active and past challenges. This gives your team full visibility into the community conversation happening inside your challenges — allowing you to ensure that dialogue stays appropriate, supportive, and aligned with your organization’s standards.
Access to Text Challenge Inputs
For challenges that involve text-based submissions — responses, check-ins, reflections, or other written inputs — administrators can view participant entries directly from Mod View. This supports quality assurance and helps admins identify participants who may need additional guidance or recognition.
Direct Participant Dialog
When a situation calls for personal follow-up, administrators can initiate a direct message conversation with an individual participant from within Mod View. This allows for private, one-on-one communication without requiring any action on the participant’s end to initiate the conversation — ideal for outreach, encouragement, or addressing a concern discreetly.
Moderation Action Tools
Mod View puts the following administrative controls directly at your fingertips for each post, submission, or participant:
- Delete — Remove a specific post or submission from the challenge environment
- Edit — Modify the content of a post or submission where correction is appropriate
- Block — Restrict a participant’s ability to post or submit within the challenge, while keeping their account active
All moderation actions are logged within your portal for administrative record-keeping.
When to Use Mod View
Mod View is designed for administrators who want to maintain an actively managed challenge environment rather than a hands-off one. Common use cases include:
- Reviewing participant posts for tone, accuracy, or appropriateness within a given community
- Following up with a participant who has gone quiet or submitted a concerning entry
- Removing accidental or erroneous submissions on behalf of a participant
- Enforcing your organization’s community guidelines without involving outside support
Roles and Access
Mod View is available to any administrator with access to your organization’s Enterprise Admin Portal. If your organization has multiple admin users, all will share access to the same Mod View dashboard. Moderation actions taken by any admin are recorded with a timestamp in the activity log.
If you need to adjust who has administrative access to your portal, please contact our team.
Frequently Asked Questions
Can participants see when a moderation action has been taken? Deleted posts are removed from participant view immediately. Edited posts appear in their updated form. Blocked participants will find their posting ability restricted but will not receive an explicit notification of the block. For sensitive situations, we recommend following up directly with the participant using the Direct Participant Dialog tool.
Is there a log of moderation actions? Yes. All delete, edit, and block actions are timestamped and recorded within your Mod View dashboard for administrative transparency and record-keeping.
Can I reverse a moderation action? Block actions can be reversed by returning to the participant’s profile in Mod View. Deleted content cannot be restored once removed. We recommend using the Edit tool in cases where a post needs correction rather than full removal.
Can I message all participants at once, or only individuals? The Direct Participant Dialog tool is designed for one-on-one conversations with individual participants. For broader announcements to all challenge participants, use the standard challenge communication tools available in your dashboard.
I don’t see Mod View in my portal. What should I do? Confirm that you are logged into your branded Enterprise Admin Portal — Mod View is not part of the participant-facing app experience. If you’re in the correct portal and still cannot locate it, please contact our concierge team and we’ll assist you right away.
Need Help?
Our concierge team is here to help you get the most out of Mod View, walk you through your first moderation session, or answer any questions about participant management best practices.
Mod View is an Enterprise-exclusive feature available to Healthtek partner account administrators only.